Discount codes are only valid at the time of purchase and cannot be applied to previously purchased items. One discount code can be used on each order.
Are the products waterproof?
Both the standard and Queen/ King size blankets are 100% waterproof. Our faux fur pet beds are not waterproof but do come with a cover for easy washing.
What size of bed should I get?
Small Recommendation: 23" for cats or dogs up to 20 lbs.
Medium Recommendation: 30" for dogs up to 40 lbs.
Large Recommendation: 37" for dogs up to 120 lbs.
What are the blanket dimensions?
Standard size blanket is 60" x 50"
Queen/ King size blanket is 60"x 80"
Are the beds orthopaedic?
Yes! Our beds are orthopaedic, designed with a raised rim for extra comfort and support your pets bones and joints.
Are the beds and throws vegan?
Yes, both our pet beds and waterproof blankets use ultra soft vegan and cruelty free faux fur.
When will I get my tracking number?
A tracking number will be sent 1- 3 business days from the day you purchase. Please allow 1-5 business days for shipping details to be linked to your order as sometimes curriers are still updating the information in the system.
Where do we ship from?
All products are shipped out of our warehouse located in the United States.
What are the shipping times?
Our shipping times are 3-5 business days following your order for both the faux fur dog blankets and beds. Shipping for our anti anxiety snuggle toy is 7-14 business days. Some factor such as weather may delay your delivery.
What is the return policy?
We allow returns and exchange on orders received within 15 days. For sanitary reasons all returns and exchanges must be in the state you received them in the packaging. For returns you will be required to ship the item back to us for a full refund, for exchanges we will reimburse your shipping up to $10 as long as receipt is provided. If any items are received damage please contact our support team with photos.
How to contact us?
Please email our support team at firstname.lastname@example.org with any questions or concerns.